Automations
Triggers and rules that fire on lead, call, qualification, and routing events. Drives retries, follow-ups, fallback offers, and lifecycle bumps.
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JSON-driven · v1Rules (4)
| Active | Name | Trigger | Conditions | Actions | Fires | Last fired | |
|---|---|---|---|---|---|---|---|
Transfer with no payable event after 2h → ops nudge Reset lifecycle so the lead can re-route if buyer no-pay. | no_payable_event_after_delay | — | update_lifecycle_status (now) | 0 | — | ||
Disqualified primary → fallback + next-morning SMS Push disqualified leads to fallback offer. | disqualified_primary | has fallback | assign_fallback_offer (now) → send_sms (next 9am UTC) | 0 | — | ||
Voicemail → soft SMS in 1 hour Light-touch SMS after a voicemail-detected call. | voicemail | — | send_sms (+1h) | 0 | — | ||
Retry no-answer +15m (max 3 attempts) Re-queues a call after a no-answer until attempt 3. | no_answer | attempts ≤ 3 | queue_outbound_call (+15m) | 0 | — |
Recent runs
| Status | Rule | Trigger | Action | Lead | Scheduled | Finished | Detail |
|---|---|---|---|---|---|---|---|
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